Text/HTML

Tips For RV Resorts

Text/HTML

Tips For RV Resorts & Parks

Sign Up for GTI's Free Weekly Tip By Email by clicking here to signup!


If you missed a weekly tip, you'll find it below, click months to the right for previous entries, or click the search to pull all tips on keywords.

Most recents tips are at the top!

Advanced Articles

Oct27 10/27/2009 6:47:00 PM by Tom Flack

I read a great article in Highway Magazine about how Rvers can set up their own clubs and groups. The article was all about choosing the right folks and planning trips, etc. Because the groups wish to stay together in the parks and resorts they visit, they book well in advance. What caught my attention was this: One of the groups said that if the park will not put their group together as in side by side, they take their business elsewhere! Ouch!

read more...
Oct20 10/20/2009 6:55:00 PM by Tom Flack

It is almost that time of the year when some managers are counting down to a peaceful winter, while others are counting the days until their winter crowd arrives. Many managers create a 'todo' list for major projects that often aren't applied until just before the next season. However, getting ready to open for a new season is probably already filled with too many things to do.

read more...
Oct20 10/20/2009 6:51:00 PM by Tom Flack

It is almost that time of the year when some managers are counting down to a peaceful winter, while others are counting the days until their winter crowd arrives. Many managers create a 'todo' list for major projects that often aren't applied until just before the next season. However, getting ready to open for a new season is probably already filled with too many things to do.

read more...
Oct13 10/13/2009 6:53:00 PM by Tom Flack

Halloween arrives on the last weekend of the month, and thus a great time to plan a special weekend and boost your falls sales a notch or two. If you're a family park, then planning for the kids is easy with a little decorations and games. While most kids can operate almost any video game far better than their parents, it is shame they are often not exposed to the games that you might have enjoyed as a child.

read more...
Oct6 10/6/2009 7:01:00 PM by Tom Flack

Yeah, I know. I told you to capture email addresses from everyone that visits your park for your monthly newsletters and marketing campaigns for special events. If you did, you probably now have a list with several hundred or even a thousand addresses. That is a good problem!

read more...
Sep29 9/29/2009 7:04:00 PM by Tom Flack

I read a great story a few weeks ago about the increase of onsite dining opportunities for tired travelers. A long drive through construction traffic can drive a visitor to almost lose their cool. Sometimes, they do not want to unhitch the tow car, clean up and fix their hair, and then go back out into rush hour traffic to find a restaurant. Can you blame them?

read more...
Sep22 9/22/2009 7:06:00 PM by Tom Flack

I have written tips on the importance of using your guest registration form to collect your customer's email and mailing address to continue your marketing. (If you missed those tips go our website “Tips Online” & do a search) The same applies to those that visit your website. If a guest is interested after visiting your website, they are likely to fill out the sign up form for occasional newsletters and special offers.

read more...
Sep15 9/15/2009 7:09:00 PM by Tom Flack

The most important goals when shooting and selecting photos for your website are Quality and Resolution! Whether you are replacing a page or an entire website, make a list of the shots you'll need for each page, then shoot them.

read more...
Sep1 9/1/2009 7:17:00 PM by Tom Flack

You'll never know how effective an advertising program is unless you ask how they heard about the park. Many resorts began their website service with a single page featuring contact information, a few details and a couple of pictures, and often designed by a relative or friend. Everybody has to start somewhere, but if they haven't moved up to a site with numerous pages providing more information and pictures of their park, they are missing a grand marketing opportunity.

read more...

Text/HTML

EngageTellAFriend

Text/HTML

To Search Tips Enter Keywords

Try Keywords (Marketing, Maintenance, Holidays, Events, Web Designs, New Ideas,Managment, Safety) or any word.

Search Input


Search Results

No search term entered.

Text/HTML

Click Month For Earlier Entries
(Scroll To Bottom To See Selections)


06/2008  07/2009

07/2008  08/2009

08/2008  09/2009

09/2008  10/2009

10/2008  11/2009

11/2008  12/2009

12/2008  01/2010

01/2009  02/2010

02/2009  03/2010

03/2009  04/2010

04/2009

05/2009

06/2009

 

 

 

 

 

 

 

 

 

 

 

 

 

Advanced Articles Satellite

Text/HTML

We're building tomorrow's future, with today's technology!

Toll Free 877.484.6277  Sales@GoGti.com Toll Free Fax 866.484.4493
        Home Page       www.GoGti.com     

Advanced Articles Satellite

Apr27 4/27/2009 4:32:00 PM by Tom Flack

Event planning has become a hot topic at most of the RV Resort and Camping Conventions because with a tighter economy many guests are choosing carefully where they wish to spend their vacation dollars. They’re looking to get the most ‘bang’ for their ‘buck!’ While there are many Interstate overnight parks that have little need for events, it is essential for destination parks.

read more...
Apr24 4/24/2009 4:34:00 PM by Tom Flack

This tip is based on a story from our current RV Resort News column on our website. With our new economic situation we are all in, some parks are thinking smart when it comes to marketing their park to bring in new and repeat guests this year.

read more...
Apr17 4/17/2009 4:38:00 PM by Tom Flack

No one means to appear grumpy, and I have a friend that sometimes tells me I appear to be in a grumpy mood. I always grin when they say that…right after I swat them on the head!

Hiring can be difficult as we often find a great paperwork or computer person, but poor attitude skills, or someone that is as happy as a bunny in a new carrot field, but can’t find the “on” button on the computer! However, every employee must understand they are hired to act in a very professional manner, and that includes smiling and acting happy with everyone.No one means to appear grumpy, and I have a friend that sometimes tells me I appear to be in a grumpy mood. I always grin when they say that…right after I swat them on the head!

read more...
Apr10 4/10/2009 4:40:00 PM by Tom Flack

For more than half of the country, spring is finally on the way! This is a wonderful time of the year to get a few chores done before the parade of guests begin filling up the park. Let’s make a list of things to consider for your “I need to get this done” list:

read more...
Apr3 4/3/2009 4:42:00 PM by Tom Flack
If you study RV Park Reviews, you’ll note a common thread with former guests that are upset, and it usually happens when they didn’t know something BEFORE they made the reservation. Maybe they drove 400 miles today, only to find upon arrival that you have maximum 30-pound dog rule. Maybe you close your office at 5 PM, or you’re experiencing a problem: bad water, pool broken, broken water lines, or power issues, or you require only self contained units due to the remodeling of a bath-house. Perhaps you’re facility is for the 55+ guests, and I just saw one that says you have to be 21+ years old and it not an clothing option facility.

The problem is not the rule—it’s the lack of communication of the rule before choosing your resort, making a reservation, and spending their money to get there.

Important qualifying rules like these need to be publicized to the maximum in order for the park to maintain goodwill as well as good press and reviews. It also about being fair (Remember that old golden rule thing?)

While I’m not a big advocate of listing two pages of rules on your website, it is important to list these qualifying rules. It should also be posted with your ads in the directories, newsletters, and brochures, and because some publications print once a year, it may take a year to update every place a prospect is going to find out about your park.

Your reservation person must repeat these rules prior to running the credit card and wasting your time and theirs. Make a list of nearby parks they can call if they don’t qualify for yours.

I’m sure parks don’t want guests to arrive exhausted and then have to face a bit of embarrassment that results in anger, and I bet the resort staff wants to keep peace at the front desk, while avoiding running off other prospects waiting to register.

One final note: stick to your qualifying rules. For example, if an unqualified guest with a large dog sees a Great Dane in the park while heading to their car, they are most likely going to march right back into your office!

The most important rule any employee must follow is to remember they call the folks paying to stay -- ‘guests’ for a reason. They should be treated like their first guests of the day. There is never an excuse to be rude, or inconsiderate to anyone.

In spite of the recession, many new parks are opening this year, while others are expanding. This is creating quality choices of where they can make a reservation. Keep the buzz about your resort as positive as possible so no one will ever worry about making a reservation with you.
read more...